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Our Shipping Policy

We accept orders online 24 hours-a-day, seven (7) days a week. Orders entered on will then be processed (pending credit card approval) and shipped out from our Minnesota distribution center. Orders shipped within the lower 48 states are limited to a single shipping address per order and will be shipped via Ground, or if specified, Second Day Air or Next Business Day Air for an additional charge.

Orders placed Monday-Friday before 11 AM CT will begin processing that day, excluding holidays. Orders placed after 11 AM CT will begin processing the next business day. Orders placed on Friday after 11 AM CT will begin processing on the following Monday. If the merchandise selected is not currently available or if additional identification is needed for credit verification, Ollie's for Alzheimer's Customer Service will contact you.

We currently do not process orders over the weekend and on holidays. Orders shipped via USPS may arrive on Saturday (post office discretion), but all other methods of shipment do not offer delivery on Saturday or Sunday.